Protecting Trust as Carefully as We Craft
Epicure Crafts respects your privacy. This policy outlines how we collect, use, and protect personal information across our website and communication channels.
- Information We Collect
- Personal details such as name, email, phone number, and shipping address when you fill out forms or place orders.
- Transactional data for payments, invoices, and delivery.
- Technical data (IP address, browser type, device identifiers) to improve site performance and security.
- Communication history from inquiries, support requests, or catalog downloads.
- How We Use Your Information
- To process and fulfill orders, payments, and deliveries.
- To respond to inquiries and provide customer support.
- To send legitimate service updates, catalogs, and product information (with your consent).
- To improve our website, logistics coordination, and product development.
- To comply with applicable legal, tax, and regulatory obligations.
- Information Sharing
We do not sell or trade your personal data.
Information may be shared only with:
- Authorized logistics and payment partners for order fulfillment.
- Legal or regulatory bodies when required by law.
All partners operate under confidentiality and data-protection agreements.
- Data Security
We employ SSL encryption, firewalls, and limited access protocols to protect your information.
All financial transactions are processed through certified secure gateways; we do not store full credit-card data on our servers.
- Data Retention
Customer records are retained only as long as necessary for the purpose collected or as required by law. You may request deletion or correction of your data at any time.
- Your Rights
You have the right to:
- Access, review, and correct your personal information.
- Withdraw consent for marketing communications.
- Request deletion of your stored data, subject to legal or transactional obligations.
To exercise these rights, contact privacy@epicurecrafts.com.
- Cookies & Analytics
Our site uses cookies to improve functionality, personalize content, and analyze traffic. You can modify your browser settings to manage or block cookies without affecting core browsing.
- Policy Updates
This Privacy Policy may be revised periodically. Updates will appear on this page with an effective-date revision notice.
- Contact
For questions about this policy or data handling, please reach:
Epicure Crafts FZ-LLC
Dubai, United Arab Emirates
📧 privacy@epicurecrafts.com